ebay

pastorbill
New Community Member

why am i not able to see a recent transaction to my account from a recent sell off of my ebay account - ebay has confirmed the payment was made 2 days ago but i can not find it or see any hold anywhere on my paypal account

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@pastorbill 

 

Did you get a PayPal payment email confirmation? Is the PayPal email address on your listings correct? Click Relist item on your listing but do not submit it and look there to see what PayPal email address you have down. Is your PayPal email address confirmed?

 

If the email address is misspelled but can be established, then establish the email account and then add the email address to your PayPal account, confirm it to claim money.

 

Otherwise, please contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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