When will it show they have paid

[Lauramuir3]

I have sold my first ever ebay item the buyer said they have paid, I have logged in to my PayPal account and can't see the money or anything saying about the transaction.

[sharpiemarker]

@Lauramuir3 

Is your PayPal email address confirmed?

https://www.paypal.com/uk/smarthelp/article/how-do-i-add%2C-confirm-or-remove-an-email-address-faq14...

Click the sold item to check your PayPal email address for any typos as per:

https://www.paypal.com/uk/smarthelp/article/why-are-payments-for-my-ebay-sales-being-sent-to-the-wro...

Is the order marked paid in eBay or gives the hourglass icon? 

Did you receive a PayPal payment confirmation email?

https://www.paypal.com/uk/smarthelp/article/why-did-i-receive-a-payment-notice%2C-but-no-payment-to-...

Please contact customer service for further assistance if neccessary:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Or contact via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

Or eBay customer service by clicking Help & Contact on their website.