Unclaimed Payment

tarocai
New Community Member

I have one buyer's payment listed as "unclaimed", and then I discovered through the help from the Forum that I put in wrong email address in sell for my paypal account.

I now have upgrade to business account and have add emails to my paypal account. 

Does anyone know how long does it take for my paypal account to accept the payment (with the updated email address)? 

Thank you.

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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @tarocai,

 

Thank you for your post and welcome to the Community Forum!

 

In general, once you have added the correct email address and you have confirmed it, you should be able to claim the payment straight away. To confirm the email, click 'Confirm' and then, you can choose to select it as primary.

 

I hope this helps.

Martina 

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