Unauthorised Direct Debit

Sherlywurly124_
Contributor
Contributor

Hello, I have just seen in my bank statement for upcoming payments a direct debit to PayPal for £12.98. I bought a single item last month for that money, but it has already come out of my bank and I did not set up a direct debit for monthly payments. I cancelled the direct debit with my bank, but I am confused and worry about how and why it was set up. I am afraid that the eBay seller has sneaked by me in an attempt to get more money.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sherlywurly124_

 

When you add a bank account to paypal it sets up the direct debit mandate so that paypal can take authorised payments for any purchases you make (or pay your Ebay fees).
No company eg water/electric can take funds from your bank account on a regular basis without that direct debit.
However the amount shown is always the ''last'' transaction / amount that you paid to a seller via paypal.

Sometimes it does not coincide with the date you made the payment as paypal CREDIT the seller in advance and then paypal wait for the funds to transfer from your bank account, they can 'leave' that account at anytime from a few hours up to a few days later. Also the 'amount' can sometimes not be recognised if you used it as a part-payment with the rest coming from funds already in your paypal balance.

If you have now cancelled that direct debit then you will no longer be able to pay sellers using your bank account and will need to use a debit or credit card.


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Sherlywurly124_
Contributor
Contributor
@kernowlass I am confused. The money has already come out of my bank account on the 26th of September for that payment, yet there was a monthly direct debit set up for that same payment, same price, same reference code on the 26th of October to PayPal despite it having already come out of my bank in september. Is this the same mandate payment? And was it just an estimation of the money I may spend to PayPal?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sherlywurly124_

 


Check in here to see if you had a subscription set up..

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


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Sherlywurly124_
Contributor
Contributor
@kernowlass I have no preapproved payments or subscriptions set up
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