Lost Debit Card that i use for payment to instalment plans
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I have some 12 month instalment plans on my PayPal account, but the debit card that I use for payment is being replaced by my bank and the old one for now has been cancelled. Will Paypal try a backup way of taking payment, either through one of my registered credit cards (as opposed to the debit one), or from my bank account instead (direct debit). Or will this show as a missed payment. I can't seem to change the card for these 12 month instalment plans and struggling to know how to rectify it without just paying the whole balance off. Last thing i want is my credit record to be affected.
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Hello @sfx,
Welcome to the PayPal community and thank you for your post.
In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you.
-Donna
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