Shipping Address

MartiZ1
New Community Member
I ordered an item using correct address. Fedex changed address on package. Don't know where is was shipped to. PayPal won't let e fie a dispute
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@MartiZ1 

 

Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received (INR) dispute. Or go to the Resolution Center if you haven't already done so. If the problem persists, call customer service to see if they can open a dispute for you:

 

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or private message via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

 

Or, file dispute with your card issuer, if you paid with credit card.


Kudos & Solved are greatly appreciated. 🙂
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