Returns Refund
SMGEE
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Posted on
May-25-2021
01:40 AM
I submitted a claim to have my postage costs refunded by pay pal. This was approved but i can't find the funds! The refund is showing in my PayPal activity but no money has come back to my credit card or bank account and my PayPal balance remains at zero. Where's the money gone?
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1 REPLY 1

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May-26-2021
03:15 PM
Hello @SMGEE,
I'm sorry to hear that you haven't received your refund for return shipping. Here's an article from our Help Center on free return shipping. While in this article, click on "Gerneral Conditions of Use", to locate who to contact with question about the service.
Thanks!
MichelleW

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