Date 2021-05-29 Buyer Manuel <removed> received $ 69.99 into the paypal account under transaction id 9GX45357CB830003G for the item purchased from me. But here is a refund of $ 49.99 on the same day under transaction id 70385621F41049625. If so, I kindly request you to let me know why it was provided.
You need to contact customer services to resolve any account specific issues. Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
