Refund

Shalevohayon
Contributor
Contributor

Hi everyone I order from eBay not in paypal and after while I toke a refund and thay send it to "my PayPal account" but at the time thay sent the mony I wasn't have PayPal account and I dont know where is the mony please help me

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Shalevohayon

 

If you paid with card, the refund should go back to your card which will take up to 30 days. If the merchant refunded you by sending you a PayPal payment instead then PayPal will email you telling you that you have a payment and must register for a PayPal account with the email address you received PayPal email about the payment to claim money.

 

So you need to look through your communications clearly to see how or where this money is refunded.


Kudos & Solved are greatly appreciated. 🙂
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Shalevohayon
Contributor
Contributor

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