Refund

[Jam131]

It says my refund has been issued but it’s not there in my account and when ask live chat it’s say I have not been refunded but in my summary it says PayPal refund issued

[kernowlass · Accepted solution]

@Jam131 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212

[Ricz]

My transaction date was January 19. My refund date was January 31st. Strange, that refund sum is crossed by green line and it says cancelled. But original transaction record shows it is refunded! So is it refunded, or refund is cancelled?  Besides, it says it was applied towards PayPal balance, but PayPal balance is still zero after I have paid this charge on linked credit card. Today is February 24th and I still have no refund to my Credit Card.

Very confusing. Will I get refund or not?