I ordered something from eBay and it wasn't working when I got it so I asked for a refund and the seller gave me one and they out the refund into my PayPal account. It's been on hold and I don't know what to do to get it released. I have done everything on my end and so has the seller. Is there something I'm missing? Thanks 😃
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
