Refund issue

spiltmilk
New Community Member

I recently ordered from KBDFANS and before my package arrive i asked for a refund, they said they would issue it and they have, my paypal says the money has gone into my bank account but it has not, is this normal? how long does it normally take?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@spiltmilk 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
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