Refund hasn't been credited to my account yet.

FionnM
Contributor
Contributor

Hi folks,

 

On March 18th I paid €50 to a friend's email address using a debit card. I realized after I'd paid the money that I'd misspelled the email address (".con" instead of ".com"), so I cancelled the transaction. The refund has been listed as complete since March 19th, but the money hasn't been returned to my bank account. Can anyone advise?

 

Thanks.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@FionnM 


Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!


Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@FionnM 


Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!


Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



Advice is voluntary.
Kudos / Solution appreciated.
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