Refund after losing card
Ashtonwfe
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Posted on
Jan-28-2020
07:18 AM
I cancelled a card lost card that I used too pay for an item. The company didn't have the item in stock so sent a refund to the lost card. Since the card has been cancelled does that mean the find a won't hit my account? Or will it just carry over to PayPal balance or the new replacement card I've connected to my account?
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Refunds
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Jan-31-2020
10:06 AM
Hi @Ashtonwfe!
Welcome to PayPal Community!
I understand that the refund has been sent to a lost card and you need assistance with locating it. I'm glad to assist you with this. Due to banking regulations a refund of a payment must be sent to the card from which the payment originated. Even when it has been cancelled or has expired, the refund is returned to your card and will be handled by your card issuer.
I hope you find this information helpful!
Thank you for choosing PayPal
-Chethan

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