Recalling a payment

Natal13
New Community Member

Hi all, I am being pestered by someone I sent a refund to through PayPal to now give them cash because they haven’t received/claimed my transfer...  this was actioned in June and they have just decided to get back to me about this recently.  😕

I have no status showing on the entry in question so I cannot tell if it is pending or has actually been received or not (although I suspect it has).

Is anyone able to clarify for me please how I can prove to them that they have claimed my money, or how I can rescind my transaction so that I can then give them cash and not be out of pocket...?

Many thanks in advance,

Natalie x

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Natal13 

 

If funds were not claimed then after 30 days, the money is returned to you. It's up to you to find that transaction and see if it is completed or not. Reference it by date and do a search of your account activity for it.


Kudos & Solved are greatly appreciated. 🙂
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