Post-Transaction Credit Card Switch Possible?

Winfried_Krüger
New Community Member

I recently made a purchase on the behalf of my employer from the US to an overseas vendor and I accidentally payed with my peroneal credit card. I use them both a lot and I'm not surprised by the mix-up. Is it possible to switch the transaction to a different card after the transaction is complete? It looks like its pending and I would think is possible on PayPal's end and not the vendor. 

 

side note; I'm here because I cant generate a help ticket - I keep getting the "oops" error screen.

 

thank you greatly. any help. 

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Winfried_Krüger

 

Welcome! I'm sorry to hear about that mixup. Unfortunately, PayPal does not have the functionality to change the funding source of a transaction once it begins. My apologies for any inconvenience this causes. I might recommend reaching out to the merchant, requesting a refund, and then repaying for the transaction under the correct funding source.

 

Best wishes!

 

 - Jon K


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