Playstation Transactions

[abanob27]

Hey, Somebody hacked into my Playstation account and bought 3 different games and it says on the Paypal app that there were 3 deductions by showing -(sum of money). I called playstation and told them the situation and they refunded me the money and it shows on the paypal app that it was refunded by showing a +(sum of money). I wanted to know if that money was added to my paypal account or if it was refunded to my card. It says in the description of the refund that it was refunded to my card and that it was refunded but when I checked my bank account, the money didn’t appear there. If is supposed to appear in my bank account, how long would it take? Thank You

[PayPal_Olivia]

Hi @abanob27,

I'm sorry to hear about the unauthorized payment and I am glad to hear that the merchant resolved things with a refund! Refunds are sent back to the payment method that was used for the payment. If your card was used, the refund will return to that card. It may take a few days to appear, and in some uncommon cases, it may take up to a full 30 day billing cycle.

I hope that the funds have appeared since your post!

Olivia