Payment hasn't been taken from bank?

KerriLisa
Contributor
Contributor

 Hey, I bought a product 4 days ago from a website. I used Paypal to pay for it however used the option of taking the money out of my bank. I've looked into my bank account today and I've still got the money in there even though Paypal has said that they have taken the payment. I'm just getting a bit worried. How long does it take for the payment to go through?

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@KerriLisa wrote:

 Hey, I bought a product 4 days ago from a website. I used Paypal to pay for it however used the option of taking the money out of my bank. I've looked into my bank account today and I've still got the money in there even though Paypal has said that they have taken the payment. I'm just getting a bit worried. How long does it take for the payment to go through?


Did you select Pay After Delivery by accident? What does the payment transaction details say? Has the seller shipped your item yet?



Kudos & Solved are greatly appreciated. 🙂
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KerriLisa
Contributor
Contributor

I can't remember to be honest, I don't think I did. 
It says it will be shipped to my address, got the details of the seller and the transaction ID and invoice number. So it looks like it has gone through my Paypal but the money hasn't been taken from my bank. It couldn't have been taken from my Paypal account because I didn't have funds plus I know I did pick the option of using the money from my bank account as payment.
The item won't be shipped until the 10th of December.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@KerriLisa

 

Transfers from bank accounts are never instant, that is why when you buy something paypal credit the seller for you and paypal take the wait for the funds to transfer to pay them back again, this is so you get your item without delay.

Takes 5-7 working days to transfer as Paypal use the slowest (cheapest) transfer option BUT funds normally leave your bank account from a few hours up to a few days later.



Advice is voluntary.
Kudos / Solution appreciated.
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