Payment from a customer on Ebay gets declined due to 'government regulations'. Help!

RyRodrigo
New Community Member

Hi, good day. I am currently trying to sell something on EBay, and my customer is trying to send me the money. However, he is getting a message stating that "To comply with government regulations, your transaction has been declined."

How can I solve this?

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@RyRodrigo 

 

Your country has a requirement to set up automatic transfers of your PayPal balance:

https://www.paypal.com/tt/webapps/mpp/ua/recpymt-full?locale.x=en_TT

 

Please link a Visa credit card to your PayPal account for PayPal automatic monthly withdrawals of the PayPal balance, otherwise, you cannot receive payments. 


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.