backup funding for PayPal business debit card

thejmartsellsit
New Community Member

recently my debit card is being declined at the POS. I have no issues using the card at other payment methods such as online etc.

It was giving a incorrect pin fault. I haven't changed my pin. I went in and set my pin anyways. Same results. I checked my backup funding and now it shows no backup funding for the card. When I select the option I get this message

Sorry 

It looks like nothing was found at this location. Maybe try one of the links below or a search?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@thejmartsellsit 

 

Check if your bank account is still linked to your PayPal account. The bank account is the only back up source for the business debit card. If its still linked, contact customer service for assistance:

 

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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