PayPal CS

[supportteam]

I have been on customer service hold for 15hrs and 54mins so far.

"Mike" the supervisor transferred me to his manager last night and he/she has not yet answered the call.

Is there a better way to get intouch with someone helpful at PayPal?

They have a "pending" payment that was to clear on Nov. 4th, but when i called they said it wouldn't clear until Nov. 10th?

The sending or receiver (me) are unable to cancel the transaction and PayPal is unwilling to cancel my account.

Any suggestions? 

Shall I continue to hold on the phone? 

Thoughts?

[supportteam]

[supportteam]

ANYONE out in the community to help with suggestions?

Still on hold 16hrs and 37mins 

[supportteam]

Doesn't seem like the PayPal forum/ community works any better than the PayPal assistant or customer service. Will continue to cancel my account and move on to bigger and better systems. Do you recommend Square, Venmo, CashApp or others to replace this the PayPal dinosaur system?

Guess I will have to cancel my eBay account as well. Been a member of eBay for 20 year since 2000. 

[supportteam]

Just posted on FB.

Maybe that will get someones attention.

[kernowlass]

@supportteam 

You do realise that VOLUNTEERS reply on here as its a 'user to user' help forum?

Bit odd for you to have a go at folks for not replying when you have never ever helped anyone yourself isn't it? 

[supportteam]

Yes I do.

You volunteer to be on PayPal's forum to help other customers.

Do you have any suggestions or just more comments?

[kernowlass]

@supportteam 

Yes, could easily advise, bye then.

[supportteam]

Thanks for the well wishes- I will take that to the bank.

Only been a customer for 21 years, so best of luck to you and your other volunteers.

Maybe one day you will have well wishes from your volunteers.

Hope YOU last 21 years with them. 

Best of luck

[kernowlass]

@supportteam 

Lasted 12 years so far, and yes lots of thanks / kudos and solutions nearly 50,000 so far.

But then most of them were nice folks appreciative of the time I gave up to try and help them and advice given.

Not ones that post on here and when they don't get an instant response are rude to the advisors and community forum.