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If there is no cancel link on the transaction or after you click the transaction, then it can't be canceled. You have wait until the payment is complete to dispute the transaction. No matter what you do, please do not file as unauthorized transaction or PayPal will close the case because no one broke into your account to send this transaction.
You can file Item Not Received dispute.
To file the dispute:
1. Wait for transaction to complete
2. Click transaction, then click "Report a Problem"
3. Click I didn't receive an item i purchased
If you send money as friends and family then you sent a 'gift' payment. There is no way to dispute this kind of transaction with PayPal but from your bank or credit card. Because it is a gift payment, there's no guarantee you will get your money back from them either.
Kudos & Solved are greatly appreciated. 🙂
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
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- Money in Disputes and Limitations Archives
- I want to be safe and I want this Item...Need Help from experts in Disputes and Limitations Archives
- Postal refund in Products and Services Archives
- Where is the money I transferred from my PayPal balance to my authenticated debit card 14-days ago? in My Money Archives