Need Help Please..!!!!!!!!

kimosound
New Community Member

i had made a payment to imageline.com and I was charged through my card and it didn't happened to the site or to the Paypal, what can I do..?

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2 REPLIES 2

shan06
PayPal Employee
PayPal Employee

Hi @kimosound 

 

I understand you are concerned about a payment. When you login to your PayPal account and make a payment you will be able to see a transaction listed under the activity log and confirmation email will be sent. 

 

I hope this helps!
Shantha

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PayPal_JonK
Moderator
Moderator

Hello @kimosound, @shan06

 

Welcome to the PayPal Community! Did you pay as a guest? If so, you would not be able to see the transaction on your PayPal account history. If you need to open a dispute on that transaction I would recommend reaching out to our Customer Support by clicking Contact at the bottom of any PayPal page. If you just need a status update on your order, I'd recommend reaching out to the merchant directly. 

 

Good luck with your transaction!

 

 - Jon K


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