Money that was refunded to me is pending
iloveeminem98
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Posted on
Apr-19-2019
12:38 PM
So I bought a product on april 2 for $52 and decided to use paypal to pay for it cuz I thought I might want to return it and it would be most secure and convenient, lol. I returned the product and I received a refund on april 12, but it said it would be pending until april 17. I thought okay I’ll just wait. But then april 17 came around and now it’s april 19 and the money is still pending. I read online that since I paid with a debit card, it can take up to 30 days to get the refund! Honestly, I’m just a college student and really need the money from my refund back. Is it seriously going to take 30 days?? Is there anything I can do? I feel like if I hadn’t used paypal I would already have the money back since it’s already been 5 business days since I got the refund. I’ve already emailed paypal but no response.
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1 REPLY 1
kernowlass
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Apr-19-2019
01:09 PM
Pending refunds can only happen for two reasons.
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
https://www.paypal.com/us/selfhelp/article/i-want-a-refund.-how-do-refunds-work-faq3248
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