Money still on Hold even after Both customers have recieved their items.

[Bind]

Hi there I'm a new seller on Depop and have sold two items which have since been recieved by the customers I've updated my shipping information But the money is still on Hold I've added tracking On the Paypal Activities page but it is still on hold, I've used the paypal assistant and it says I'm going to have to wait the 21 days.

[kernowlass]

@Bind 

When funds are released.
1.
Normally funds are released when tracking shows delivery of the item to the buyer + 1 day as long as you used one of Paypals approved shipping carriers / Paypal shipping.
2.
If you don't send with tracking then funds are released at 21 days.
3.
If you are selling items to be collected / virtual items / services or where tracking is not used then you can mark the transaction as processed/shipped and the buyer 'may' have the option to confirm receipt of item or service on their Paypal account. IF the buyer agrees to do so and IF the option is available to them funds may be released earlier for you, however that is not guaranteed and you may have to wait the full 21 days.
4.
If its an ebay sale then funds from ebay may be released earlier with positive feedback.

[Bind]

Did you even read what i put? I've done all of these steps and still the money is on hold

[RagnarHelsson]

Lol I was wondering the same thing when I read their answer. You clearly stated that you put the tracking info in as PayPal asks and your funds are still on hold even after it was delivered. I mean *I* was able to figure thst out. I wonder why they couldn't. I am having the same issue. PayPal says to put in the tracking info and you'll get your money 1 day after it's delivered. We'll I did all that, it shows that it was delivered and I still don't have my money. PayPal is ridiculous.