I have a pending transaction that I want cancelled

Cyphr
Contributor
Contributor

I have no money in an account I tried sending a payment through. The money was taken then refunded as, again, I didn't have the money in it to proceed. I want PayPal to CANCEL this PENDING TRANSACTION I NEVER MEANT TO SEND! I need help fixing this ASAP!

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cyphr 


You need to contact customer services to resolve any limitation or account issues.
Click help / contact bottom left of Paypal pages for options available for your country.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Olivia
Moderator
Moderator

Hi @Cyphr,

 

I'm sorry to hear that you did not intend to send a payment that you sent. I regret that the cancel ability is not always present on pending payments. If it is listed there, you can follow these steps

 

I hope this helps!

 

Olivia

 

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