I cant send money it give error

MGM786
Contributor
Contributor

When try to send money it give error

Sorry, we couldn’t confirm it’s you

idk why this error occur please solve this i need to send money.

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5 REPLIES 5

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@MGM786 

 

Security system was triggered. Leave account alone for a few days so it can reset/cool down and try again. If you keep repeating failed account actions, the system will lock up giving error messages to protect itself and take longer to reset/cool down. If you get two error messages in a row, it's time to back off the account and let security reset.

 

Clear your browser cache and cookies and restart device when you try again.


Kudos & Solved are greatly appreciated. 🙂
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MGM786
Contributor
Contributor

i already did 
i cant leave my acc for one or two days i need to send money now its important

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@MGM786 

 

Contact customer service:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.


Kudos & Solved are greatly appreciated. 🙂
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MrFlexy
Contributor
Contributor

It seems like you have issues with authorization, please check your resolution center and see if you have any pending cases you need to solve.

 

Sincerely,

Nikola

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MGM786
Contributor
Contributor

there is no case

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