I can't cancel a pending payment?

OwenTaite
Contributor
Contributor

I go into the transaction and it won't let me cancel and there's nothing to the sort of cancelling. Any help?

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@OwenTaite

 

The only time you can cancel a pending payment is if the payment has been sent to an incorrect / non existant email address

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. However the money would be pending in your funding source ie bank account / card, so if you contact them and state the funds will not be required they should be able to release them back to your available balance again.

 


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kernowlass
Esteemed Advisor
Esteemed Advisor

@OwenTaite


pending echeque TO your paypal balance from a buyer?
pending IN your paypal balance for an Ebay sale as a new seller?
pending IN your paypal balance for an off-Ebay sale as a new seller?
pending TO a company with you as the buyer?
pending / unclaimed to a seller?
pending / unclaimed with a cancel option to a seller?
pending withdrawal to your bank account?
pending adding funds to your paypal account?


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OwenTaite
Contributor
Contributor

pending TO a company with you as the buyer. I need to cancel a pending payment but I cannot. @kernowlass

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@OwenTaite

 

The only time you can cancel a pending payment is if the payment has been sent to an incorrect / non existant email address

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. However the money would be pending in your funding source ie bank account / card, so if you contact them and state the funds will not be required they should be able to release them back to your available balance again.

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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