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I bought an item on eBay and paid for it then the seller advised me it was faulty so they have refunded me. This shows in .y PayPal history but not in my balance or in my bank account. How long does it take to clear?
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Hi guys,
So is there anything that can be done to reduce the time it takes for a refund to reach one's paypal balance? (if in the case a payment was made via the bank account rather than cc). I hate for my money to be tied up for many days.
Perhaps I should transfer the funds to my paypal account first, then use those funds to pay for items bought on websites. Would this be a workaround to receiving refunds quicker?
Thanks
Maz
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A seller can only issue a refund via funds in their paypal balance or an echeque.
So if its an echeque it has to clear through from the sellers bank account > paypal > and then it is credited to you and the hold lifted.
This is because paypal don't "refund in advance" like they do when you pay for an item and they credit the seller in advance for you and then paypal take the wait for the funds to process through to them.
Advice is voluntary.
Kudos / Solution appreciated.
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I have a question. I went to this store and was told they don't have the cash for the refund. I told the store rep that he can put the refund of 160.49 to my PayPal debit card. he swiped my card and had me to sign the refund reciept. I thought I get refund instantly on my paypal account but it didn't I'm very concern. How long will it take to process the refund or is it lost ?
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On this suject.
If buyer pays me and I withdraw it to my Current Account and I then issue a refund does it come out of my current account or the credit card I use for payments
Thanks
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Hi redhandmanc,
Thanks for posting on the Community Forum about this.
When you send a refund for a payment you've already withdrawn, we would use your confirmed bank account to issue the refund. This would generally take 5-7 working days to complete. Hope this helps 🙂
Sophie
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Hi Knudson90,
Welcome to the community forum and thanks for posting.
How long a refund takes depends on how you funded the original payment. If you used a card, the refund goes back to your card within 2- 3 working days depending on your bank. If you used your bank account directly it will go to your PayPal balance as soon as it clears from your bank.
When you use your bank account to make a payment, it can take up to 7 working days for us to receive the money from your bank. But to be sure you get your item as soon as possible, we pay the seller straight away on your behalf, and wait for the money to arrive from your bank to reimburse us.
When a refund is initiated before we’ve received the money from your bank, we need to delay the refund until this money arrives. As such it can take the 7 days from the date of the payment for it to clear onto your balance.
I hope this is useful.
Rachael
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