How do i cancel an order?

[ownhomedog74]

I placed an order through Marketplace and i have no way to reach the seller. I have tried to contact him through messenger with no luck. I have decided to cancel my order but i dont see any available link in the activity section to go forward. Any suggestions? thanks

[kernowlass · Accepted solution]

@ownhomedog74 

You can't cancel completed orders UNLESS the merchant agrees to it and refunds you.

Paypal don't cover buyer remorse, they only cover you for non receipt of item OR item received but not as described.

[ownhomedog74]

ok thanks for the info. its not been completed yet, still says pending. the seller has not responded to any messages ive left. 

[kernowlass]

@ownhomedog74 

If its pending and they don't process your order then it will time out 30 days post payment.