How can I receive money back from seller after I paid by personal payment
Araya_sriklad30
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Posted on
Apr-13-2020
08:46 PM
I paid to a seller from Depop by personal payment but I didn’t pay directly through PayPal. I used my card like exchange currency from Thai baht to US dollar to pay her. She couldn’t refund money because money that I’ve sent to her is still pending and she said she filled the refund already but it said unauthorized transaction like mine because I did request money back. I and seller checked the problem that we reported it said closed case. The money that she refunded me will get back to my card? How long does it take? I’ve been waiting for 3 weeks almost 4 weeks now.
1 REPLY 1
JD5261
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Apr-15-2020
09:59 AM
Welcome to PayPal community.
The refund is credited back into that card. Depending on the card issuer, it might take up to 30 days for your refund to appear on your next card statement.
How do I view my refund status?
I hope this information helps!
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