How can I get my money back?

Hrap2
Contributor
Contributor

Hi I orderd some product i had don't want to. So can you please give me my money back? It were some pens for 2. Thanks Bye.

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Hrap2 

 

Contact seller to cancel. If they already shipped the items, you will still have to contact the seller to arrange a return for a refund. You can open a dispute to speak with seller and come to an agreement but if you ask PayPal to get involved, they may not rule in your favor as your issue does not fall under buyer protection so you have to settle it with the seller within 20 days of opening dispute. Or keep/donate the item.

 

To open a dispute go to the resolution center.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

Login to Me Too
1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Hrap2 

 

Contact seller to cancel. If they already shipped the items, you will still have to contact the seller to arrange a return for a refund. You can open a dispute to speak with seller and come to an agreement but if you ask PayPal to get involved, they may not rule in your favor as your issue does not fall under buyer protection so you have to settle it with the seller within 20 days of opening dispute. Or keep/donate the item.

 

To open a dispute go to the resolution center.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.