Having trouble with purchasing
Winegodess
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Posted on
Mar-28-2020
03:08 PM
Help! I'm a newbie, I opened up a PayPal Account the other day and made a purchase no problem, its already been delivered etc. But today I'm trying to make a purchase and it keeps saying that I need to add a credit card number - i have my account linked with my chequing account, so now it won't let me make a purchase. What's up please help if you can. Thanks!
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1 REPLY 1

PayPal Employee
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Mar-30-2020
10:45 AM
Hi @Winegodess. There are some merchants who have setup a payment receiving preference on their account. If the system is asking you to add a debit or credit card, it means that the merchant is not accepting payments coming from a checking account. I hope I have answered your question.

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