Forgotten standing order

[Nonhankins1]

A standing order has just gone out of my account, that I had forgotten was still there-it only goes out once a year. I had meant to cancel it before. Is it possible to ask for a refund and cancel the standing order? Thanks

[PayPal_Olivia]

Hi @Nonhankins1,

I'm sorry to hear that a subscription or billing agreement payment was charged when you had intended to cancel it. You can try contacting the merchant to request a refund.

To cancel the billing agreement in the PayPal system and prevent future payments, please follow these steps.

I hope this helps!

Olivia