Declined order

AmySheree14
New Community Member
Hi,I made an order that was declined by paypal because I had reached my limit,the money has still came out of my bank acc and is showing as pending Authorization on paypal,does anyone know how long it will take for the money to be refunded?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@AmySheree14 

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.


Advice is voluntary.
Kudos / Solution appreciated.
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