Debit billed instead of credit

Kcamp17
New Community Member
I bought tickets for an event via PayPal. I have a PayPal credit account. I selected it at checkout but it took it from my bank account as debit instead and overdrew my bank account. How do I fix this? Contact Paypal, PayPal credit, the merchant, or my bank?
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1 REPLY 1

PayPal_Craig
Moderator
Moderator

Hi @Kcamp17

 

Welcome to the Community! 

 

Unfortunately, once a payment has been completed, the payment method used for that transaction cannot be altered.


The only way to change the funding source would be to request a refund from the seller and then complete the transaction with your preferred funding option.

 

Hopefully, this answers your question. 

 

PayPal_Craig

 

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