Canceling a payment

Tenn1010
New Community Member
Why isn’t there a ‘cancel‘ option while my payment is pending?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Tenn1010 

 

The only time there is a cancel option is if the email address is non-existent and so can never complete.

If its pending to an email address that does exist but is NOT yet connected to a paypal account then it times out 30 days post payment.

If its pending as an echeque then you await clearance.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tenn1010 

 

The only time there is a cancel option is if the email address is non-existent and so can never complete.

If its pending to an email address that does exist but is NOT yet connected to a paypal account then it times out 30 days post payment.

If its pending as an echeque then you await clearance.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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