Cancel a refund request

Pene_2019
New Community Member

I requested a refund because I didn't receive my order , but then later I received an email from the seller offering to reship my order, can I cancel my refund request?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pene_2019 

 

If you close a dispute then the seller can ignore you and you can't re-open it OR open another for the same transaction.

So whether you choose to take that risk or not is up to you.

 


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Pene_2019 

 

If you close a dispute then the seller can ignore you and you can't re-open it OR open another for the same transaction.

So whether you choose to take that risk or not is up to you.

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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