Cancel a payment - possible scam site order using pay pal

Red1966
New Community Member

This evening I purchases a HP lap top charger from lps-gopower.org

I since went on trustpilot and seen it has terrible reviews with many calling them a scam site.

I logged in to my Pay Pal account and found the transaction but can't cancel it.

How should I proceed?

 

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Red1966 

 

You can only cancel a pending payment if its gone to a non existent email address and has a cancel option as the payment can't ever complete.

If its gone to an email address that does exist but not yet linked to a paypal account then as long as its not claimed by that email address (by them setting up a paypal account) then it will be time out 30 days post payment.

If its pending awaiting authorisation to a company then you ask the company to cancel your order and not to capture the pending payment...then again it will time out 30 days post payment.

If its a pending echeque then once its cleared you can ask the seller to refund it back to you as you can't cancel a pending echeque.

Lastly if it completes then you can open a dispute for non receipt of item OR not as described (for more info read buyer protection).


Advice is voluntary.
Kudos / Solution appreciated.
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