Can't pay with balance on ebay

PrincessEggplan
New Community Member
Hiya, I made a PayPal account today because I want to buy something on ebay, so I added money to my balance but when I want to pay on ebay, it's still asking for my credit card information. Why is this?
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@PrincessEggplan 

 

Because paying with PayPal balance requires a card as back up. This is a risk management measure of the PayPal checkout system I'd imagine.

 

Once you add or select a card as back up, and complete the transaction, on the transaction details it will say "Paid by PayPal Balance (or PayPal Cash/Cash Plus Balance) backed by Card XXXX". After a couple days, it will change to "Paid by PayPal Balance (or PayPal Cash/Cash Plus balance)" if you had enough in the balance to pay. There may be a temporary charge on the card and released once the balance is used.


Kudos & Solved are greatly appreciated. 🙂
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