Authorisations

Daniel319
New Community Member

Hi there. I’ve tried to make a purchase last month and it got cancelled because paypal was « authorising » how can I get paypal to authorise the payment

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1 REPLY 1

PayPal_Michelle
Moderator
Moderator

Hi @Daniel319,

 

Based on your description, it sounds as though something may have triggered our security system when you sent the payment. If it occurs again, you may need to speak with our customer support directly to investigate this for you. To do this, please follow the Help & Contact link at the bottom of the page, or you can also reach us on Facebook or at @AskPayPal on Twitter.  

 

I hope this helps and thank you for joining the Community!
 

Michelle 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
 

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