Accidental Refund

Applal
Contributor
Contributor

I was attempting to add tracking to an it I sold, where the payment was received but marked as Pending. 
In my attempt to add Tracking, suddenly the screen said Refund Complete!

How the hell can that even happen from an Add Tracking function?

How do I resolve?

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Applal 

 

You would need to ask your buyer to pay again.


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Applal 

 

You would need to ask your buyer to pay again.


Advice is voluntary.
Kudos / Solution appreciated.
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Applal
Contributor
Contributor

Thank you. The buyer and I have worked it out.

very embarrassing though!

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