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Why can't I retrieve my pay-pal account?

New Community Member
Posted on

I still remember my account and its password, however, when I do log-in paypal ask me to reset it and I do so. when i follow the instructions, it requires security code which is sent to my email and there it was, but another one is sent thru my phone. with this part however, i already changed my phone number and the number registered in my paypal was the old one. Now, the problem, i can not log-in and retrieve my paypal account now. I kept on logging in assuming i could. but paypal is still asking to reset my passowrd in which i can't retrieve my old account now. when i created a new account i can't link it to my bank coz it was already link to my old paypal account....

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