Account activation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Please I received a message that I am not allowed to use PayPal anymore due to some potential risk in my account.please how can I solve this issues. Can anyone help me?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Normally once paypal has made that decision its rarely reversed however you need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good day @Nass13,
Thank you for posting to the PayPal community.
Can you please make sure your PayPal account is verified and confirmed without any account limitations.
If your still facing issues, I would suggest to please contact our PayPal Customer service via link -
https://www.paypal.com/us/smarthelp/home (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.
They will be able to assist you further as they are specially trained to address this type of account inquiry.
Sincerely,
Chiranjeevi
PayPal/Braintree MTS
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- where does paypal payments go to if there is no linked phone or email to the seller ? in PayPal Payments Standard
- Couldn't receive International payment in PayPal Payments Standard
- Sandbox account collect billing and shipping address in Sandbox Environment
- "System error. Please try again later" when connecting to paypal sandbox account with my android app in Sandbox Environment
- [WooCommerce PayPal Payments] - Required phone country code, different than the cards country code. in PayPal Payments Standard