PayPal Community

elirenato2000 · ‎Jan-02-2024

I have submitted several partnership requests to PayPal more than one month ago, using their contact form but they never respond.

I have tried these forms:

https://developer.paypal.com/docs/multiparty/#link-tellusaboutyourplatform

and

https://www.paypal.com/ca/webapps/mpp/partner-program/contact-us

Does anyone have ever had the request responded?

vaishnavib · ‎Jan-09-2024

Good day @elirenato2000,

Thank you for posting to the PayPal community.

For LIVE integration, PayPal Commerce Platform for Marketplaces and Platforms is a limited release and applicable for selected merchants based on the business TPV(Total Payment Volume). To apply for the MarketPlace application, please click on the link below:

https://www.paypal.com/us/webapps/mpp/partner-program/contact-us?ref=marketplace.

Once you have submitted your application, our Partners team agent will review your business details and contact you directly. In the meantime, we recommend referring to the guide link provided below to learn more about PayPal Commerce Platform for Marketplaces and Platforms and how it can help you set up flexible payment processing.

Guide link - https://developer.paypal.com/docs/platforms/.

If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detailed information and error details.

Sincerely,

Vaishnavi

PayPal MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

elirenato2000 · ‎Jan-09-2024

Hi @vaishnavib

Thank you to answer my post but the link https://www.paypal.com/us/webapps/mpp/partner-program/contact-us?ref=marketplace is not working, it's returning the error below:

About the guide https://developer.paypal.com/docs/platforms/, I've read it and implemented the API but to onboard sellers and make payments on behalf of them, I need to have the partnership approved as mentioned here:

The "Fill out this form" link I already filled months ago and as mentioned in my first message I didn't receive any response from PayPal.

vaishnavib · ‎Jan-12-2024

Good day @elirenato2000,

I kindly request you to try accessing the application through the following URL: https://www.paypal.com/us/enterprise/become-a-partner. This should take you to the application page where you can proceed with the process.

In addition, I recommend trying to open the application using a different browser such as Edge or Safari. Sometimes, certain browsers may encounter compatibility issues which can hinder the application process. By using a different browser, you may be able to bypass any potential issues and complete the application.