receiving money - money is received, but donors not directed to correct page afterwards

missingpets
New Community Member

when people donate via my paypal button, it takes their money, but does not direct them to the "successful donation" page. 

the safari browser produces an error message

Login to Me Too
1 REPLY 1

vaishnavib
Moderator
Moderator

Good day @missingpets,

 

Thank you for posting to the PayPal community.

 

Please provide specific details about the error you are experiencing. we will be able to analyze the issue more effectively and provide you with the most appropriate solution.

 

If you still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

 

Sincerely,

Vaishnavi

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.