My customers can't pay by card

[Ellishop]

Good evening, from today my customers are unable to pay by card through the PayPal plugin. They enter all the data and proceed to the payment. The page loads but then gives no signals. It doesn't even give an error message. Until yesterday everything worked well

What is happening? How can I solve it?

[MTS_Chiranjeevi]

Hi @Ellishop,

Thank you for contacting PayPal community.

Our sincere apologies for any inconvenience caused.

Unfortunately, Guest payment checkout(i.e payment via credit/debit) is not applicable for all users. It's important to remember that guest checkout is not guaranteed for every transaction. PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.

This is intended behavior of the product. Customer/buyer need to create PayPal account to process the payment.

Thank you for your patience and understanding.

Sincerely,

Chiranjeevi