Good day,
Thank you for posting to the PayPal community.
Please follow the below detailed steps & instructions based on your website integration.
1. For REST API integration: You can pass value "NO_SHIPPING" to disable shipping address during checkout.
For digital goods, the payment API request call should be correct value under "Shipping_Preference" field.
Shipping_preference : The location from which the shipping address is derived. The possible values are:
- GET_FROM_FILE: Get the customer-provided shipping address on the PayPal site.
- NO_SHIPPING: Redacts the shipping address from the PayPal site. Recommended for digital goods.
- SET_PROVIDED_ADDRESS: Get the merchant-provided address. The customer cannot change this address on the PayPal site. If merchant does not pass an address, customer can choose the address on PayPal pages.
- Default value: GET_FROM_FILE.
Please visit the following link - https://developer.paypal.com/docs/api/orders/v2/#definition-experience_context_base
2. For NVP API integration, pass the "no_shipping" as "1” in your SetExpressCheckoutRequest API call to disable shipping address during checkout.
NOSHIPPING : Determines whether PayPal displays shipping address fields on the PayPal pages. For digital goods, this field is required, and you must set it to 1.
Value is:
- 0 — PayPal displays the shipping address on the PayPal pages.
- 1 — PayPal does not display shipping address fields and removes shipping information from the transaction.
- 2 — If you do not pass the shipping address, PayPal obtains it from the buyer's account profile.
Please visit the following link - https://developer.paypal.com/api/nvp-soap/set-express-checkout-nvp/#link-setexpresscheckoutrequestme...
3. For "PayPal Payments Standard" legacy button integration, pass the "no_shipping" as "1" to disable shipping address during checkout.
Default value is 0.
No_shipping. | Do not prompt buyers for a shipping address. Valid value is: 0 - Prompt for an address, but do not require one. 1 - Do not prompt for an address. 2 - Prompt for an address and require one. |
Please visit the following link - https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitesta...
If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detailed information and error details.
Sincerely,
Kavya
PayPal MTS
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