I setup IPN but I don't see IPN messages in my history

predatell
New Community Member

I setup Instant Payment Notification (IPN) in my settings here: https://www.paypal.com/merchantnotification/ipn/preference

I checked the work of "Notification URL" with IPNSimulator(https://developer.paypal.com/dashboard/ipnSimulator)

But I don't see IPN messages in my history: https://www.paypal.com/merchantnotification/ipn/history.

Why PayPal does not send IPN messages for my account? What do I need to setup more for it?

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1 REPLY 1

Kavyar
Moderator
Moderator

Good day @predatell

 

Thank you for posting to the PayPal community.

 

To assist you with troubleshooting the issue you are experiencing, please refer to the detailed guide provided in the link below:

 

https://developer.paypal.com/api/nvp-soap/ipn/IPNTesting/#ipn-troubleshooting-tips

 

https://developer.paypal.com/api/nvp-soap/ipn/IPNTesting/#not-receiving-any-ipn-messages-from-paypal

 

Note: IPN Simulator messages will not appear in your PayPal account IPN history.

 

If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.

 

Sincerely,

Kavya

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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