Error 13122

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na2el
Contributor
Contributor
Posted on
‎Jan-13-2021 08:32 PM

Hey, I have just started an ecommerce in shopify and got my first customer but when he tried to buy a product from my store he has got this message " This transaction cannot be completed because it violates the PayPal User Agreement", the error code is"13122". What is this error? why does it appear? how to solve it?

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Gabriel_PP
Moderator
Moderator
‎Jan-15-2021 06:06 AM

Hi @na2el 

Thanks for reaching the Community for this concern. 

 

Ref: https://www.paypal.com/dm/smarthelp/article/why-did-i-get-api-error-code-13122-ts2048

 

I hope this helps!

Thanks,

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